Terms and Conditions

Programme

Documentation to Prepare For Travel 

  • Passport with at least 6 months validity
  • Visa Documents (if applicable)
    *Please note that while an invitation letter can be arranged for your visa application, the application process and related costs will need to be handled and covered by each participant.
  • You can submit your request for the Visa Application Support Letter from SCB here.

How do I redeem my Grab Voucher? 

  • Download the Grab app on your phone if you don’t already have it
  • Create a Grab account.
  • Click into the GrabGifts Email and tap on the button “Redeem Gift”. It should redirect you back to the Grab app.
  • Redeem the voucher on your Grab app with the instructions below.

Accommodation

Accommodation Period

Accommodation is only provided from 11 to 13 November 2025.
Hotel official check-in time is 3:00PM on 11 November 2025.
Hotel official check-out time is 12:00PM on 13 November 2025. 

Type of Room Provided

All delegates are assigned a twin-sharing room at the Grand Hyatt Singapore.

Flights

Type of Flight Provided

  • Flight entitlement is based on Group Economy fare for all delegates.
  • There will be limited flight options for delegates to choose as we need to make sure all arrived in Singapore on time.
  • Flight option is only confirmed once registration is submitted.

Flight Terms & Conditions

  • Please ensure that your passport name is spelt correctly, and in the exact order of your passport as this will be used to book your flight tickets. 
  • A fee of SGD 250 will be incurred for any name change after flight ticket issuance.

Extension of Stay

For request to have early arrival or extension of stay in Singapore for more than 3 days (IBT scheduled days) due to personal travel plan, below requirements must be met:

  • Approval must be obtained from delegates’ line manager for any early arrival or trip extensions. If it’s related to other arranged business trip, our travel agency will also ask for supporting documents.
  • According to HR travel policy shown below, 100% of the flight cost (not fare difference) will be incurred to the traveller if there is an increase in the cost of the travel as a result of adding personal time (i.e. extending travel dates).
  • Trip extension beyond 3 days and non-cost neutral flight swaps will be declined in accordance with SCB HR travel policy.

HR Travel Policy

The personal part of a trip should not exceed the business part
If the length of the personal part of the trip exceeds the business part, the personal element of the trip can no longer be considered “incidental” to the business trip. The trip can no longer be viewed as business trip and will be classed as a personal trip. The cost of flights shouldn’t be booked through the Bank’s systems and the cost will be reclaimed from you if the Bank has paid these costs. All related expenses incurred (such as hotel, transport, meals etc) will also be viewed as personal in nature and the Bank won’t reimburse any of these expenses. 
There should be no increase in the cost of the trip paid by the Bank
If you add personal time to your genuine business trip, the travel should remain cost neutral to the Bank. Tax authorities generally don’t recognise mixed or dual purpose business trips. Their firm stance is that a trip is either wholly business (with any personal benefit being merely incidental) or wholly personal.
 
For you, this means if there’s an increase in the cost of travel as a result of adding personal time (i.e. extending the dates of travel), then 100% the travel costs will no longer be considered as a business expense and will be reclaimed from you.